The quality of Hermosa Jewelry is what sets us apart from the rest. We get it, jewelry can break, and accidents do happen! We will gladly repair jewelry that we made if it is broken.
If you live in the Charleston area, bring in your item to one of our two brick and mortar locations.
If you do not live nearby, email us first at hello@hermosajewelry.com. Once we have responded to your request, carefully pack the merchandise in a box to be returned along with original receipt and mail to:
Hermosa Jewelry
Attn: Returns
307 Simmons Street
Mt. Pleasant, SC 29464
Once we receive the item, we will assess the repair, labor fee, and return shipping costs. We are not responsible for items damaged in the shipping process.