At Hermosa, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information and how you may access some of the data you provide to us. If you do not want your information shared please scroll down to our “Opt-Out” information at the bottom of this page.
Information We Collect
When you order from us we collect your name, address, email address, phone number and credit card number and expiration date. However, for your security, the moment your order is processed we only retain the last four digits of your credit card number. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and retain a record of your purchases.
When you submit a question to customer service, we will need your email address to respond, and you also may need to provide us with various types of information to allow us to answer your question. If you prefer to call us with your customer service question our number is 843.696.3449.
How Your Information is Used
For marketing and promotional purposes. We send out emails to our customers about products or events that we think may be of interest to them. We also may send you special promotions, new arrivals or new site features.
How Your Information is Shared
Any personal information you provide to us on our website when you register, shop on-line or request information (i.e. name, address, email address, telephone number and the last four digits of your credit card information) is maintained in private files in our internal systems. Hermosa does not keep records of complete credit card numbers (only the last four digits) and does not share any credit card information with third parties. .
All hermosajewelry.com orders are fully processed in and shipped from the United States. All information you provide, including only the last four digits of your credit card number, will be securely maintained in our internal systems located within the United States.
Opt-Out Information
Customers who no longer wish to receive communications may opt-out. If you would prefer not to have your information used for purposes not directly related to the point of purchase please email us at: hello@hermosajewelry.com.
Your confidence in the Hermosa shopping experience is our highest priority. If you have any concerns about privacy and security that have not been answered in the above policy, please contact us and we'll do our best to answer your questions and put your mind at ease.